(they first wanted a $ 15000.00 credit card deposit.) After all of the fees, taxes and liability insurance, I ended up paying more than twice the price I was quoted and agreed on through the Kayak website. I will not use Firefly again, and may not use Kayak again for supporting Firefly's scams. When Kayak gives a car rental quote that includes all taxes and fees, that price must be true and cannot change, Campeón it did with Firefly, when the customer arrives in a foreign country to pick up the car. Also, if there is a required "national liability insurance," that fact and the cost for that insurance must be listed on the quote I received and agreed on from Kayak. Avoid Firefly car rental. They are dishonest and unprofessional.
Desventajas: The guys giving u the car and checking it, taking pictures, was asking for tip, saying they're not being paid by Hertz, they only work for tip.. how true is this???
Desventajas: Insurance requirements in Mexico were terribly expensive and seems this should have been more obvious upon booking. The bill was 3 to 4 times what we expected to pay in order to take the car off the lot.
Desventajas: In no part of the rental confirmation, website, or anyplace did it say that if you did not pay in advance, they would not hold your reservation.
They woukd not take an electronic deposit apparently because customers Gozque cancel it, rendering useless for the car agency. I had to pay for basic secondary insurance so that i could use my credit card and rent the car.
Ventajas: The people that helped us speaks perfect English and was extremely nice and personable. The place is clean and the cars was very fuel efficient!
EasyTerra Alquiler de Coches Cancún es un sitio web independiente de comparación de precios de alquiler de coches.
Desventajas: Checkout paperwork took a lot longer than you Chucho believe even though nobody was in line ahead of us, so allow yourself extra time to make it to your flight.
Ventajas: The daily rate was unbelievable so we figured there would be a catch and there was. You have to buy liability insurance that was nearly $30 a day. The car was very basic but it served our needs.
I explained to him that it is illegal and by law the insurance has to be included in the rental price. I had him write his statement and name down and then went to another agency. Be aware of this scam and know your rights!
Desventajas: I made a reservation with Budget, when I arrived in Cancun, they would not give me a car without the payment voucher there was no way for the agent to accept payment from me. Really? The hertz agent was able to help read more me,
Desventajas: Merienda I arrived at Thrifty, the price for the car was accurate, but you are required to have insurance on the rental and that raise the price another $30 per day.
Desventajas: Only 1 hour late and they charged me for extra day. We came in around 30 min late and the Rep lazy and laid back and take time to check the car and release the contract.
Desventajas: Just as most of the reviews describe, there was an attempt to hustle me into overpaying for a comprehensive insurance policy.